Terms & Conditions

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Combined Terms & Conditions for Website & Grand Lux Travels

1. Acceptance of Terms
   By using this website and booking services with Grand Lux Travels, you agree to these Terms, which may be updated. If you disagree, stop using the site and services.
2. Use of Website & Services
   Website content is for personal, non-commercial use. No reproduction or commercial use without permission.
3. Account Creation & Booking
   You’re responsible for keeping your account and booking details confidential and for all actions under your account.
4. Intellectual Property
   All website content and services are owned by us and protected by law. Unauthorized use is prohibited.
5. Booking & Payment Terms
   Non-refundable deposits secure bookings; full payment is required before departure. Supplier-specific terms apply.
6. Third-Party Suppliers & Links
   We act as intermediaries between you and travel suppliers. We are not liable for third-party sites or services. Any issues must be addressed with the supplier directly.
7. Cancellations, Refunds & Fees
   Booking fees are non-refundable. Supplier cancellation policies apply. Refunds are subject to supplier terms.
8. Liability
   We are not responsible for losses, damages, or issues caused by third-party suppliers, errors on the website, or travel disruptions.
9. Client Responsibilities
   You must provide accurate personal information and comply with all travel rules, entry requirements, and local laws.
10. Force Majeure
    We aren’t liable for unforeseen events beyond our control, such as natural disasters, pandemics, or travel restrictions.
11. COVID-19 Travel Clause
    Clients are responsible for understanding and complying with all COVID-19-related travel restrictions and guidelines.
12. Age Restrictions
    You must be at least 21 years old to use the website and services.
13. Travel Insurance
    We recommend purchasing travel insurance to cover unforeseen issues such as cancellations or medical emergencies.
14. Itinerary Changes
    Itineraries may change due to unforeseen circumstances. No refunds unless the supplier offers them.
15. Dispute Resolution
    Disputes will be resolved through mediation or arbitration in Los Angeles County, CA. You waive the right to a jury trial.
16. Chargebacks & Payment Disputes
    Initiating chargebacks without first contacting us is a violation of this agreement. We may pursue legal action for chargebacks that result in financial losses.
17. Termination of Services
    Services may be terminated if either party breaches obligations. Payments made remain non-refundable.
18. Privacy Policy
    We collect and share personal data only to arrange travel services, in compliance with privacy laws, including CCPA.
19. Changes to Terms
    We may update these Terms at any time. Changes will be communicated via email or on this website.
20. Contact Information
    For any questions or concerns, please contact Linette@LuxGrandTravels.com.